FAQ

Each situation is unique. The following are some frequently asked questions and answers - but if you need more clarification for a specific question please feel free to contact us directly.

1. If my child needs services/an evaluation, what does that mean and how does it happen ?      

We would be more than happy to assist with this.  Please see the detailed information in the intake/evaluation section or click here.   

2. What type of reimbursement do you accept ?      

We accept EI, CPSE for services and private pay for both evaluation and services. We do not currently accept new CSE children. 

CPSE children must go through the DOE’s tiered system. Please contact us for more information and to schedule an intake meeting.      

Private Pay: We do not work directly with insurance companies and considered an Out-of-Network program. Private pay families pay SMILE directly and seek reimbursement from their insurance company. Occupational therapy, physical therapy and speech-language therapy are often eligible for reimbursement from insurance companies.  We provide the necessary documentation and treatment codes for reimbursement. It is your responsibility to check with your insurance company and determine what, if anything, will be reimbursed to you after the session. This is based on your individual insurance plan and associated benefits, and not influenced or changed by SMILE.